100,000+
Hours of Service
In business transformation, process improvement & change management.
18,000+
Students SERVED
From university classrooms to executive coaching to online certifications around the globe.
2,200+
Leaders Mentored
On strategy, change management, compliance & value creation.
-
We partner with your leadership team to turn big ideas into clear plans.
Assess
Understand where you are today with simple, hands‑on gap assessments (OII, OCC, OMI).Align
Bring everyone onto the same page—define your vision, mission, and goals so the whole team moves forward together.Design
Build your Annual Operating Plan and sketch out the management system that will guide every day’s work.Deploy
Create step‑by‑step roadmaps that kick off your strategy and set you up for success from day one.
-
We help your team put plans into action—efficiently and confidently.
Convert
Turn strategic roadmaps into real processes and workflows that feel natural for your people.Prioritize
Identify which projects matter most, so you tackle the right work at the right time.Train
Equip your team with practical skills—from Train‑the‑Trainer programs to ISO 9001 prep and Lean Six Sigma basics.Tools
Provide easy‑to‑use templates, dashboards, and an LMS that keeps everyone on track.
-
We make compliance feel like a natural part of your growth journey.
Audits
Friendly, thorough support for internal and external reviews.ISO 9001
From system design to lead‑auditor prep, we guide you through every step.Other Standards
Help with ISO 14001, ISO 45001, and any industry‑specific requirements so you can focus on what you do best.
-
We build the foundation for ongoing success and innovation.
System
Design a custom Business Management System and Learning Management System that scale with you.Process
Streamline operations through simple, continuous improvements rooted in lean thinking.Knowledge Management
Capture best practices, share learnings, and make sure no idea gets lost.Continuous Improvement
Keep the momentum going with regular check‑ins, real‑time metrics, and coaching that adapts as you grow.
Strategic Alignment
Within a matter of hours (not months!), we guide your team through 3 simple exercises to identify gaps, correct misalignment, and optimize mindset prior to strategic planning.
“Using all three tools gave us clarity we didn’t know we needed. The Identity Index showed us who we truly were as a leadership team, the Change Capacity helped us understand why our transformation efforts kept stalling, and the Maturity Inventory gave us the roadmap to fix it. Together, they’ve completely reshaped how we think, decide, and execute.”
— Executive Leader, Mid-Market Technology Firm
Implementation
Our simple 12 Tools framework is built from best practices in strategy, compliance, and organizational excellence to guide leaders through the journey of to process mastery.
“Great course and instructor. James gets everyone thinking and has us engaged in the material. Highly enjoyed the team exercises and class discussions.”
— Anonymous IATF 16949:2016 Lead Auditor Student (2024)
Compliance
Competitive compliance = Integration of external requirements + global best practices + smart internal practices to produce best-in-class.
“I have worked with Concentric on a variety of projects. James has a passion for working with diverse teams in both global giants as well as small businesses and start-ups. His support for my efforts at Cummins was particularly valuable. James is great at applying tools, methods, and best practices. He has spent many hours dialing in his ability to troubleshoot and take very technical, complex companies to the next level. I have observed that James has a real service orientation and sees doing good for the world by helping others achieve at a high level as his ultimate mission in life.”
— George Strodtbeck, VP @SBTI + Ex DIR, Quality (retired)
Growth
Through the analysis of maturity across 47 foundational elements in strategy, implementation, money, & people, we identify the best next steps for efficient & sustainable growth.
“James is the most determined and dedicated person I know. He is an innovator, a hard worker, and when he is involved with a project, he always gives it 110%. I worked with James as a friend and peer within ASQ and always admired his commitment to the organization and his dedication to making our Charleston chapter stronger. ”
— Ana Bailey, Senior MgR Customer Experience
100+ Tools & Templates
Our collective experience allows us to leverage best practices to create tools, templates, and training products for quick deployment and adoption. Why reinvent the wheel when you can build upon proven, customizable digital tools and templates used in hundreds of compliance audits? Save time and money while configuring tools to fit your specific needs.
“Estimated cost savings for year one is $150k saved by using Concentric’s auditor certification courses. We’ve now deployed these courses globally, both in-person and online. One of the India sites had the IATF 16949 course listed as a best practice in their transition audit report from the certification body!”
-Executive Director, Global Automotive OEM
Flexible Options
Our online courses can be taken in three phases – overview, standard requirements for auditors and process owners, or comprehensive lead auditor training. Our programs are interchangeable to allow for the simple adoption of various international standards and sector-specific requirements.
Sign Up For a Program
Take your career to the next level and meet compliance needs with the program that is right for you.
Get a Custom Quote
Sometimes a self-paced online course isn’t the right fit. In that case, reach out and request a quote for in-person support and training.
Tools & Templates
We offer hundreds of tools, templates, facilitator bundles and other training products for those who prefer a DIY approach.
