"Ineffective Communication" Most Likely a Root Cause of Failures LeadershipJames ThompsonMarch 1, 2023communication, problem solving, root cause analysis, 5-Why Analysis, turtle diagramsComment
Writing a Nonconformance (NCR) Consulting Blog, Tools BlogJames ThompsonFebruary 20, 2014auditing, auditor, Consulting, customer satisfaction, efficiency, improvement, management system implementation, problem solving, process approach, QMS, quality, simple tools, templates, toolsComment
BOGO Summer Special on Training Courses! Concentric News, Training BlogJames ThompsonJune 12, 2013auditor training, Charleston, cost reduction, free, ISO 9001, ISO/TS 16949, problem solving, public training, training, TS 16949, workshopComment
5W2H "A problem well stated is a problem half solved." – Charles F. Kettering Read More Tools BlogJames ThompsonSeptember 23, 2010problem definition, problem solvingComment