The SIPOC diagram stands for Supplier Input Process Output Customer. Like the turtle diagram, the SIPOC is a schematic representation of the elements of a single process - starting with the supplier and ending with the customer.
Read MoreA "Turtle Diagram" is a quality tool used to visually display process characteristics such as inputs, outputs (expectations), criteria (metrics) and other high-level information to assist in the effective execution and improvement of key business processes.
Read MoreCompliance management and continuous improvement does not have to be miserable work. Imagine having a friendly and knowledgeable expert by your side to guide you through your journey. That's what our ongoing support is all about. From the initial stages of formulating how to make your business more systematic, through certification and beyond, you can count on us to support your quest to get to the next level. Regardless of where you are today. And believe it or not, we will likely have a little bit of fun along the way. Seriously.
Read MoreIn the ever-evolving world of education and professional development, online courses have emerged as a powerful tool for personal growth and career advancement. At Concentric Global, we’re proud to present a diverse range of online courses designed to empower individuals with the knowledge and skills necessary to thrive in today's competitive landscape.
Read MoreDuring my first 25+ years of working with various organizations and leadership team members, I've noticed that most struggle with the concept of a management systems or processes that make up a system. A mentor of mine once stated "No one wants to build a house. But everyone sure as hell shows up when its time to paint it." I thought that was not only really funny but also similar to building and maintaining management systems.
Read MoreAIAG announced the release of their core tools support software, a cloud-based solution for authoring and managing core tool documentation such as FMEAs, Control Plans and PPAP documents. The software also allows for collaboration across multiple sites.
Read More38 Required Records of ISO 9001:2015 (20) and IATF 16949:2016 (18)
Read MoreHere at Concentric, we like change and typically embrace it. However, we are in agreement that several changes to the 2015 release of the ISO 9001 standard are just annoying. Changes that make understanding of the requirements less simple are, well… not simple. One example is the ambiguity associated with how many and what kinds of documented procedures and records are required. Now that the term "documented information" is being used, subscribers have to get out their ibuprofen, highlighters and dig down into the standard looking for clues like the words maintained (document required) and retained (record required). We've decided to create some more user-friendly tools to help you to better understand what's inside this 42-page document.
The following sections may be helpful in better understanding what is required vs. what is optional, for those of us who appreciate simple. All documented information, be it a traditional document or record, must be controlled in accordance with clause 7.5 Documented information. In order to make implementation and auditing simple, we recommend purchasing a printed copy of the standard and highlighting where the terms “maintained” and “retained” exist. The following sections can also be used as a quick reference guide to assist you in locating documentation requirements, examples of documents that may be used “as needed” and matrices to help you map standard references to your own language.
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